Shipping policy
At Scent Virsa, we strive to ensure a smooth, secure, and timely delivery experience for all our valued customers across Pakistan.
1️⃣ Order Processing
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Orders are usually processed and dispatched within 24 hours of confirmation (excluding Sundays and public holidays).
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Orders placed after 12 PM will be processed on the next working day.
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For prepaid orders, customers are requested to share the payment screenshot on WhatsApp at +92 3239035524 for confirmation.
2️⃣ Estimated Delivery Time
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Karachi, Lahore, Islamabad: 3–4 business days
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Other major cities: 4–5 business days
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Remote areas: 5–7 business days
Please note that delivery timelines may vary due to unforeseen circumstances such as weather conditions, courier delays, or national/public holidays.
3️⃣ Shipping Charges
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Shipping charges (if applicable) will be clearly displayed at checkout before order confirmation.
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Free shipping may be offered during promotional campaigns or on orders above a specified amount.
4️⃣ Order Tracking
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Once your order is dispatched, a tracking number will be shared via WhatsApp or email.
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You can track your parcel through the courier’s website or contact us for assistance.
5️⃣ Cash on Delivery (COD)
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Please ensure accurate name, address, and contact details at checkout.
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Customers must be available at the time of delivery.
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Kindly keep the exact cash amount ready to avoid inconvenience.
6️⃣ Delivery Issues & Delays
If your order is delayed beyond the estimated timeframe, please contact us:
📩 Email: scentvirsa@gmail.com
📞 WhatsApp: +92 3239035524
If a parcel is returned due to incorrect address details or multiple failed delivery attempts, customers may be required to bear the re-shipping charges.
Thank you for choosing Scent Virsa — Where Scents Become Heritage.